At the premises of the Serbian Customs Administration, a new phase in the modernisation of the customs system was announced – the Integrated Tariff Management System (ITMS). Its introduction means that the Serbian customs service will be ready to meet the challenges of modern trade and to align with European Union standards.
ITMS is a modern IT system that contains all data on goods in international trade, enables their proper classification, and forms the core of every customs procedure.
The event, organised as part of the EU-funded PFM facility project, brought together representatives of the EU Delegation, the United Nations Development Programme (UNDP), the contractor consortium, and the leadership of the Customs Administration. New ITMS subsystems were also presented: TARIC; the TARIC Calculator for customs duties and other charges; the Quota management system; the Customs Automated Valuation System (CAVS); the Surveillance system for monitoring trade – exports, imports, and the transit of goods; the EU Customs Inventory of Chemical Substances (ECICS); and the Communication Hub for data exchange and analysis, along with plans for their implementation.
The rapid growth of international trade, the need for automation and real-time data exchange with EU systems, and obligations under Chapter 29 – Customs Union require a modern solution that meets contemporary standards. ITMS will enable interoperability with advanced European systems and lay the foundation for alignment with EU TARIC 3 standards following Serbia’s accession to the European Union.
The project, launched in June 2025, involves not only technical implementation but also strengthening the capacity of the Customs Administration. Training sessions for customs officers, workshops for businesses and software companies, and study visits to EU member states are planned to ensure the effective practical application of the new system.
The implementation of ITMS is part of the EU-funded PFM facility project, financed by the European Union and implemented by UNDP. The deadline for completing all activities is January 2027, with the expected outcome of a modern, efficient, and EU-aligned customs service that will contribute to improved trade operations and Serbia’s closer alignment with EU standards.